Helpdesk

What to do to book an apartment?

Step 1 – the choice of the apartment.

1.1. To choose an apartment from the LeoApart homepage, you need to use the search window (screen1) and:

To choose an apartment from the  LeoApart homepage,  you need to use the search windowscreen1

  • 1.1.1. select arrival and departure dates
  • 1.1.2. select number of adults and number of children
  • 1.1.3. click on „Search” – you will see a list of available apartments in accordance with chosen options
  • * there is also a possibility to advanced search; to do so, after completing step a) and step b) you need to:

    • 1.1.4. to open the advanced search aplet click on „ Filter the results” (screen2) (screen3)
    • to open the advanced search aplet click on „ Filter the results”screen2 to open the advanced search aplet click on „ Filter the results”screen3
    • 1.1.5. select the location of the apartment
    • 1.1.6. select the number of rosom in the apartment
    • 1.1.7. choose requested equipment of the apartment
    • 1.1.8. click on „Search” buton – you will be given a list of available apartments according to serach criterion

    1.2. To select apartment from the Apartments’ list, you need to:

    • 1.2.1. click on “Apartments” bookmark on the homepage of LeoApart.com – you will find a list of all apartments offered by LeoApart.com altogether with search applet
    • 1.2.2. use the search applet according to points 1.1.1 -1.1.8

    1.3. To select apartment with the promotion “Last minute”, you need to:

    • 1.3.1 select apartment from the “Last minute” section which is on LeoApart.com homepage (screen 4)
    • wybrać apartament z sekcji „Last Minute” znajdującej się na stronie głównej LeoApart.comscreen4

    STEP 2 – booking of the chosen apartment

    2.1 To make a reservation of the chosen apartment, you need to:

    • 2.1.1. Enter the apartment’s bookmark by clicking on its name or its picture
    • 2.1.2. Read all the details, pictures, location, apartment’s equipment
    • 2.1.3. “Provisional information”
      • 2.1.3.1. If you have an account, you need to log in in LeoApart’s system and give the code of the previous reservation or e-mail address and password used during the registration; if you don’t have an account with us, you need to register in LeoApart’s system by adding your personal details in the column “The customer’s data” (screen 5)
      • If you have an account, you need to log in in LeoApart’s  system and give the code of the previous reservation or e-mail address and password used during the registration; if you don’t have an account with us, you need to register in LeoApart’s system by adding your personal details in the column “The customer’s data”screen5
      • 2.1.3.2. If you need airport /train station shuttle to the apartment tick chosen field in “Additional Options” If you have a discount voucher, write the voucher’s code in the right place
      • 2.1.3.3. You need to select guests’ age, expected arrival time and also you can give some extra information, if needed (for instance: flight number, landing time – if you want to book an airport shuttle)
      • 2.1.3.4. After filling up all the gaps, click the button “Further” - you will be taken to the bookmark “Confirmation”
    • 2.1.4. “Confirmation”
      • 2.1.4.1. After you’ve been taken to the bookmark “Confirmation”, you will be automatically given a reservation code (screen 6)
      • After you’ve been taken to the bookmark “Confirmation”, you will be automatically given a reservation codescreen6
      • 2.1.4.2. You need to read the service conditions and confirm the acceptance of the conditions.
      • 2.1.4.3. You need to select the method of payment ( PayPal / bank transfer) (screen7)
      • You need to select the method of payment ( PayPal / bank transfer)screen7
      • 2.1.4.4. After you’re done with the above instructions, click the button “Further” and you will be transfered to the bookmark “Payment” – if the chosen method of payment was with the use of PayPal or platnosci.pl – online payments If you choose the payment by transfering the money in the bank , than go to the bookmark “ Order complete”.
    • 2.1.5. “The payment”
      • 2.1.5.1. In this bookmark you need to fill in the gaps, which are crucial to make the payment with the use of PayPal service or platnosci.pl – online payments.
      • 2.1.5.2. After filling all the gaps, please click on “ Pay and make the reservation” – you will be transfered to the service, which operates the chosen payment method.
      • 2.1.5.3. The payment needs to be settled with the amount given in the reservation.
    • 2.1.6. “Order complete”
      • 2.1.6.1. Your reservation has been completed. The final confirmation will be the money paid in advance placed on our account.
     
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