Terms and conditions

    1.  General articles

    Regulations define the conditions of reservation and rental establishments, whose list was published on the www.apartmentswroclaw.pl. The reservation Facility is clear from the submission of statements to read with the Rules and acceptance of its provisions. The reservation is a contract between the Facility Rental Apartments Wroclaw and Customer under the conditions specified in the Rules and price list.

    2. Advance reservation

        Booking facility requires:

1. complete the application form book, placed on the website www.apartmentswroclaw.pl
2. deposit of 30% of the total booking. Deposit must be paid within 72 hours from the time of making the reservation to the bank account specified on the www.apartmentswroclaw.pl
3. prepayments cannot be refunded. In case of cancellation of booking, the amount of money already paid can be used in future while making another reservation.

    No deposit within the prescribed period means the cancellation of the tease. After booking and payment of a deposit referred to  above, the Customer will receive a voucher containing all information necessary for their stay, including the contact person responsible for handing the keys to a rented building accommodation / accommodation facilities. Upon arrival, the Customer must pay the remaining amount due for rental of a person referred to in the voucher. In case of cancellation of the rental deposit paid is not refundable.

    3. No advance reservation

    Selected objects can be booked without deposit payment, provided that the Apartments Wroclaw agrees. Upon arrival, the customer is obliged to pay the total amount of the person responsible for handing the keys. No advance  reservation made by filling out and send the reservation form on page www.apartmentswroclaw.pl Apartments Wroclaw will confirm no advance  Reservations  by sending an e-mail to the address on the form.
    In case of cancellation no advance reservation  by the Customer  later than 15 days before arrival, the customer is obliged to pay the    cancellation fee per account Apartments Wroclaw within 7 days from the date of cancellation. Cancellation fee calculated in accordance with the following table:

Number of days before arrival        Cancellation fee

10 days in advance                         0% of the contract

10 - 7 days                                  10% of the value of the contract

7 - 5 days                                    15% of the value of the contract

5 - 3 days                                    20% of contract value

2 days and then                           30% of the value of the contract

    Reservations begun not be reduced. Following the launch of Traveler is liable for the entire reservation.

    4. Registration

     In order to make a reservation online you will need to register in LeoApart system. During the registration process you will have to  fill in the registration form and give your personal and contact details. Your personal information cen be used by Leoapart for marketing purposes. If you do not agree for  processing your personal data and  receiving newsletters and promotions,  please let us know via email - [email protected]

    5. Reservations Last Minute

    Reservations Last Minute "means a booking made for less than 5 days after the planned start of the lease. Upon arrival, the customer  is obliged to pay the total amount of the person responsible for handing the keys. After making a reservation is necessary to confirm your reservation by phone within 2 hours from the time of its making under + 48 509 508 491 (between 8.00 am - 22.00). No booking confirmation call within the period specified above is synonymous with the withdrawal.

    6. Tenancy agreement

    The agreement concluded between the client and Apartments Wroclaw covers only rent the Facility. Travel arrangements and         organization of the stay are the sole responsibility of Customer. The price includes utilities (gas, electricity, water) and final cleaning. Apartments wroclaw does not charge any additional fees over and above those that were indicated on the website of the Facility, except for charges for the animal, the charges for any transfer, rent a parking space or access to the Internet.

    7.  Accommodation

 a. Check-in from 14:00 on the day of arrival until 11:00 on the day of departure.

 b. In the case of damage to the rented accommodation establishment, you are responsible to pay compensation in full to cover the value of the losses, the latest on the day of departure, cash on hand of the person indicated by Apartments Wroclaw.
 c. The accommodation facilities are non-movement of furniture without the consent Apartments Wroclaw.
 d. If you lose the keys to the Facility, Customer will pay a fee in the amount of 300 zł.
 e. The accommodation establishment is completely non-smoking. If you breach the ban customer is obliged to pay a contractual penalty amounting to 500 zł.
 f. Residents are required to maintain the Facility in the same condition, and to preserve the principles of good neighborliness, and in particular to respect the silence of the night hours from 22.00 to 6.00. Organizing all kinds of events in the facility is not allowed (violation of rules threatens a penalty of up to 1,000 zł.)
 g. Residents are required to leave the washed dishes and kitchen utensils and tipped rubbish before leaving the Facility, as such activities are not included in the final cleaning.
 h. Number of people living in the facility can not be greater than that indicated in the reports tab. If this number exceeded Apartments Wroclaw has the right to charge a fee for each additional person or terminate the contract immediately without refund of previous charges brought.
 i. Whenever leaving the building tenants are required to close all windows and lock the door locks on all output, which received the keys.
 j. Apartments Wroclaw is not responsible for lost or damaged items left in the accommodation establishment.
 k. Apartments Wroclaw reserves the right to change the booked accommodation facility, offering an object with the same standard or higher.

     8. Changes in the reservation

    The customer has the right to change the dates of your stay, provided that the change is made at least 14 days before the initial commencement date of hire. Authorized is the ability to make changes to bookings made for: the period of stay or the number of people in an establishment. Inform the client electronically or by telephone Apartments Wroclaw on the changes they would like to. Apartments Wroclaw reserves the right to refuse to make changes in the contract, if the objective reasons is not possible. In case of withdrawal due to lack of ability to modify the terms of the lease to Customer shall not be entitled to reimbursement of the deposit.
    9. Changing prices

    Apartments Wroclaw reserves the right to change prices for selected periods.

    10. Residence of the child

    Stay for a child under 5 years (one child per two adults), sleeping with adults or in their own bed and not involving the bed, does not charge any additional charges. When booking, please inform Apartments wroclaw of such circumstances.

    11. Pets

    Apartments Wroclaw allows pets in rented accommodation establishments. For any damage caused by the animal bears the full responsibility of its owner.

    12. Object replacement

    In the case of unforeseeable circumstances whose consequences can not be liquidated by common means, Wroclaw Apartments reserves the right to offer the Customer Facility similar to the object originally booked. Apartments Wroclaw has the right, in the case of events caused by force majeure to cancel the contract. This also applies to cases in which the personal security of the Customer or its property, not be guaranteed due to reasons beyond Apartments Wroclaw. Amounts paid by the Customer shall be immediately refunded, minus the amounts due for services already rendered.

    13. Dispute resolution

    The law applicable to disputes between the client and Apartments Wroclaw is the Polish law. Disputes shall be settled by the court competent for the seat Apartments Wroclaw.

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